How to Contact Us During Shelter in Place Order

 

 

Date: March 19, 2020 

To our Lireille Friends and Family,

First and foremost, we hope that you are well and taking care of yourselves and loved ones.  As the COVID-19 epidemic continues to evolve by the day, the safety of our friends and loyal customers is of the utmost importance to us.  We have decided to stay closed during Shelter in Place period to help slow the spread of the virus until further notice.
 
Our online gallery will remain open 24/7 during this time, and we are exercising extraordinary cleanliness and sanitation steps to ensure safe product shipping. We are offering free shipping and free return during the special period and up to 2 weeks after Shelter in Place order lifted. We will keep you posted regarding shipping dates for items ordered on-line or pieces ordered via phone or email. Please contact us ahead of time to coordinate a return. We will continue to be accessible via our website www.Lireille.com for any questions or concerns you may have.  Feel free to reach out to us  with an email to info@Lireille.com or call us at +1 (510)547-3455. 

This unprecedented event also gives us time to pause and reflect. Many of your are cleaning and organizing at home, and rummaging through your jewelry boxes. We are receiving inquiries about updating and repurposing heirloom jewelry that you have discovered, and custom design engagement rings and wedding bands as well.  We are offering virtual appointments via Zoom, FaceTime, or Skype, etc. Please contact us to set up an appointment at your convenience. 

We want to share with our gratitude for you and your support to our artists and this business! We wish you much peace in the coming days ahead and look forward to bright future!

Please check back as we continue to monitor the situation as our plans may change.


Peace, Love, and Rock n’ Roll,

Yan from Lireille

Date: March 20, 2020

For your safety, our shipping materials and jewelry box for each order is handled by a single person whose hands are sanitized before handling the shipping. All jewelry are thoroughly sanitized by soaking in 70% rubbing alcohol and/or in conjunction with UV sanitizer.
This is approved by Lireille gallery and Lireille.com    

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